Go Singles 2026 - Other - Page 137
employed or contracted by us or by our suppliers is
expected to carry out their duties in accordance with
accepted standards of behaviour. If they do not carry out
their duties in accordance with accepted standards of
behaviour. (or at all) and that fault results in your injury,
illness or death, we may make a payment to you. We will
not make any payment if your injury, illness or death was
caused by an event or circumstances which the person
who caused it could not have predicted or avoided even
if they had taken all necessary and due care. We will not
make any payment if your illness, injury or death was your
own fault. If we do make a payment, it will be similar to
one you would receive under English law in an English
court. We will make such payments for injury, illness or
death on the basis that you are expected to accept that:
· You must tell us and the supplier involved about your
injury or illness while you are in the resort. You should also
write to our at the address shown in our websiter about
your claim within 28 days in order to allow us to investigate
it properly and co-operate with us so as to enable us to
carry out such investigation. Please include a letter about
your injury or illness from your doctor if you can
· You should transfer to us any rights you have against the
supplier or any other person.
· You should co-operate fully with us if we or our insurers
want to enforce those rights.
· Any payments we make may be limited in accordance
with international conventions. We ask you to transfer your
rights to us so that we can claim back from suppliers any
payments we make to you, plus any legal or other costs
MEDICAL CONDITIONS
In your own interest, you must be confident that your
medical and physical condition is suited to the holiday you
have chosen. If in doubt, please consult your doctor and be
sure to advise us on the booking form of any condition we
should be aware of.
DIETARY REQUIREMENTS
Where clients require special diets eg. Vegetarian, we will
in good faith pass this requirement on to the hotels, airlines
etc. but we cannot accept responsibility in this respect.
NEW GOVERNMENT TAXES
If, subsequent to the publication of the brochure,
additional taxes or duties are levied then regretfully these
costs will be charged.
INAPPROPRIATE BEHAVIOUR
If the behaviour of any member of any party is considered
likely to cause offence, danger, damage or distress to
others we reserve the right at all times to cancel or
terminate a holiday completely. If this situation arises our
responsibility will cease and the company will be under
no obligation to cover expenses incurred and neither will
we consider or accept any claims for compensation or
refunds whatsoever.
ESSENTIAL READING YOUR HOTEL
GoSingles offers a wide range of holidays in many parts
of the world and use a variety of hotels from the most
luxurious to mid range standard. Every country has its own
criteria for hotel classification and these vary considerably
from country to country. We have introduced our own
system of rating hotels to provide a consistent guide
based on accepted standards. (Star category is indicated
next to hotel in brochure). All hotels have been chosen for
their quality, standard of service and location. If you chose
a holiday with mid range accommodation you can expect
it to be clean and comfortable, but please do not expect
luxuries. You should always make allowances for local
traditions and way of life at all our destinations. Life moves
at a slower and more sedate pace with a very relaxed
attitude, even in the higher standard hotels. Please do
not mistake such attitudes to be poor service, enjoy the
relaxing and charming way of life which is all part of your
holiday experience. If a guest wishes to be upgraded
to another room or hotel, this facility can be arranged
depending on availability by paying the difference at the
destination prior to the change. In some hotels facilities
such as air conditioning and safety deposit boxes are
provided at an extra cost.
ACCOMMODATION
All GoSingles holidays provide single occupancy rooms.
In some cases, we do offer to share a room with another
GoSingles traveller, Unless you wish to travel with your
chosen companion.
MEALS
The meals are included as per your booked plan and vary
from hotel to hotel. Half board usually consists of breakfast
and dinner and full board includes breakfast, lunch and
dinner. All inclusive includes all meals, local alcohol and
non alcoholic drinks between the hours specified and
restrictions may apply on other services which may be
chargeable. If meals are not included during the evenings
you may wish to join the other GoSingles guests and dine
together at a restaurant of your choice. Unlike when you
travel with other tour operators, you will not be herded
for dinner in the evening but instead a local arrangement
between the guests will be made with the guidance of your
GoSingles representative.
HEALTH & SAFETY
During the process of contracting all our hotels we have
undertaken full health and safety auditing and outlined all
the facilities at each hotel. In the event of any breakdown
or non operational facilities during your stay we cannot
take the responsibility. Although hotels featured operate
to their own countries standards, regrettably the safety
standards and regulations overseas may not be at the
level we enjoy in the UK.
WATERSPORTS
Where motorised watersports are indicated as available
within the featured resort in this brochure, it is not intended
that this should be taken to be a recommendation to
take part. In all watersports we neither own or operate
these facilities and cannot provide assurance that they
are maintained or operated with customer safety in mind.
Some watersports may also be considered to be “hazardous
pursuits” by insurance companies.
DRIVING
Laws, licensing requirements and age limit vary
throughout the world. We recommend that you check
with the relevant embassy or consulate.
LOCAL LAWS, CUSTOMS & HOLIDAY SEASONS
To ensure you enjoy your holiday it is important that you
make yourself aware of the local laws and customs in each
country. E.g. Nudity on beaches and in swimming pools
is prohibited in many countries. We operate holidays
through out the year and some of the hotel and resort
facilities may not be fully operational beginning and
towards the end of the season. Also in certain countries
during their national, religious and festival holiday period
some the facilities may not be available.
GoSingles REPRESENTATIVE
We at GoSingles believe through our experience,
local representatives from the respective country add
value to your holiday as they act as local experts and
their knowledge and skills are at your disposal. All our
representatives meet and greet you at the destination
airport and ensure your transfer to your respective hotel
runs smoothly. The initial welcome meeting at the hotel
gives you the opportunity to meet with fellow guests to
facilitate the commencement of your holiday. You will
be guided to the best places, parties and special events
which the average traveller may not get to hear about.
The GoSingles representative will make frequent visits to
your hotel at regular times which will be advertised locally
at your hotel. However in case of an emergency you will be
provided with a 24 hour emergency telephone number.
SIGHTSEEING AND EXCURSIONS
Any sightseeing trips, events or other tours either
attended in resort or land-based ‘shore’ excursions for
which additional payment is required. Sightseeing and
Excursions can either be booked in resort or pre-booked
(Cruises only) and paid for when you book your package
with us. All Sightseeing and Excursions are supplied
by third party suppliers and are subject to the relevant
sections of these conditions. We accept, subject to these
conditions, responsibility for pre-booked Sightseeing
and Excursions. However, Sightseeing and Excursions
booked in resort do not form part of your Package and
are not governed by the Package Travel, Package Holiday
and Package Tours Regulations 1992. We do not have
any responsibility or liability whatsoever for anything
which may go wrong on a Sightseeing and Excursion
booked in resort. In any event, the contract for any resort
booked Sightseeing and Excursion booking is between
you and the Sightseeing and Excursion provider. It is
your responsibility to note carefully any conditions of
contract contained in any resort booked Sightseeing and
Excursion, literature, ticket or receipt you are given. For
resort booked Sightseeing and Excursions you may be
subject to the laws and any relevant safety standards of
the country in which you take your excursion and may be
required to bring any disputes or claims before the Courts
of that country also.
SPA PACKAGES
GoSingles will not take any responsibility for any adverse
reactions to treatment or package under taken by individual
clients. Each customer is advised to consult with there
personal doctor for their own health status and specific
needs before booking and commencing treatments.
HOLIDAY INSURANCE
GoSingles provides the most competitive insurance
premium with maximum coverage in association with
Cover More Insurance Ltd. Please ask for a quote as the
premium and level of cover varies for each destination,
number of days and age.
TRANSFERS
Transport between destination airport to the hotel and
return. Also domestic transfers between two destinations
is included as part of your holiday. The vehicle used may
vary from private taxi to coaches depending on the
number of guests. GoSingles will arrange travel where
you have booked a two centre holiday which includes
flight transfers. All additional transport costs must be
borne by the customer.
BEFORE YOU TRAVEL
Check your documentation carefully to ensure your
details are correct. Ensure your passport validity and your
visa requirement for respective countries covered by this
brochure. Other than UK passport holders should check visa
requirements with the appropriate Embassies. As health
requirements for travel are constantly changing, before you
depart we advise you to consult with your doctor.
VISA
It is the responsibility of the travellers to arrange their own
Visa to the countries which require tourist visa’s for entry.
GoSingles COMPETITIONS AND OFFERS
GoSingles runs various promotional offers, prize draws
and issue holiday vouchers.
E-BORDERS
New Government legislation requires all carriers (air,
sea and rail) due to arrive in or depart the UK to submit
detailed passenger information prior to travel. This means
that GoSingles Holidays will need to collect passport
information from all travellers prior to travel so that all air,
sea and rail tickets can be issued. For further information
about e-borders you can visit the website on www.ukba.
homeoffice.gov.uk.
If any part of these Booking Conditions is found to be
invalid, or unenforceable, then the remainder of the
conditions will not be affected, and remain valid and
enforceable.
GENERAL DATA PROTECTION REGULATION (GDPR)
GDPR gives individuals in the EU more control over how
their data is used and sets obligations for businesses
like ours that process customer information. You can
find details on how we process your personal date on
our Privacy Notice page. We encourage you to read this.
Hopefully, it will answer any questions you may have.
0208 132 5444 | bookings@gosingles.co.uk
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